Privacy Policy

Effective Date: 4JUL25

At Battlegrain Engraving and Customs (“Battlegrain”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping/billing address, and payment information.

• Order Details: Items purchased, customization instructions, and purchase history.

• Technical Information: IP address, browser type, device information, and pages visited (collected automatically via cookies or analytics tools).

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your purchase or inquiries

• Improve our website, products, and customer experience

• Send promotional emails (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share limited information with trusted third parties only as needed:

• Payment processors (e.g., Wix Payments, PayPal)

• Shipping providers (e.g., USPS, UPS)

• Analytics tools (e.g., Google Analytics)

These third parties are obligated to protect your data and only use it for the services they provide us.

4. Your Choices

You can:

• Opt-out of promotional emails at any time by clicking “unsubscribe” at the bottom of our messages

• Request a copy, update, or deletion of your personal data by contacting us at William.Cusic@gmail.com

5. Security

We use secure platforms and encryption (e.g., SSL certificates) to protect your data during transmission and storage. However, no online method is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our site may use cookies to improve user experience and track site usage. You can choose to disable cookies through your browser settings.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with a revised effective date.

9. Contact Us

If you have any questions or concerns, please contact us at:

William.Cusic@gmail.com

​

​

​

​